Privacy policy
GENERAL CONTRACTING CONDITIONS
1.-IDENTIFICATION OF THE PARTIES.
On the one hand, VELITES FITNESS, SL (hereinafter the SELLER), with address at Etxesakan street, nº 5 , office B, in the town of Zizur Mayor (Navarra- Spain) , NIF B71248983 pending registration in The Mercantile Registry of Navarra, and with the contact email address help@velitessport.com, is the owner of the website www.velitessport.com (hereinafter the SITE WEB and / or PORTAL). The SELLER provides through this online store information about products offered for sale, with respect to which the contracting of the same is allowed in the terms set forth in these general contracting conditions.
And on the other hand, the visitor to the page who acquires one or more products offered for sale, who will acquire the condition of client (hereinafter the CLIENT or the CLIENTS).
2. OBJETO DE LAS CONDICIONES GENERALES DE CONTRATACIÓN.
2.1 The purpose of these General Contracting Conditions is to regulate the commercial relations that arise between the SELLER and the CLIENT who contracts the products offered through the PORTAL.
2.2 Notwithstanding that these conditions may be offered in other languages in the future, they are currently offered exclusively in Spanish.
3. INFORMATION PRIOR TO HIRING.REGISTRATION IN THE SYSTEM.
3.1 The acquisition of any of the products offered through the PORTAL, implies the acceptance of these General Contracting Conditions that govern the acquisition of the products offered.
3.2 The SELLER informs that the procedures to carry out the acquisition of the products offered through the WEBSITE are those that are described in these general conditions as well as those specific ones that are indicated on the screen during the navigation.
3.3 In order to buy on-line here, the user has the possibility of registering on the page prior to starting the contract. To do this, you simply have to click on the "Login" link located in the top menu of the page and follow the instructions displayed on the screen. The access data that the registered user selects to access this website must be kept by him with due reserve. In the event of loss, misplacement or unauthorized disclosure to third parties, you must inform the SELLER in the shortest possible time so that it can proceed to suspend the account.
3.4 As a requirement to buy in this store, it will be necessary for the CUSTOMER to be at least eighteen (18) years old and have the capacity to act necessary to contract. In the event that the purchase of the item is outside the territory of Spain, the CLIENT must be of legal age and meet the requirements that may be required by applicable legislation.
3.5 Any modification and / or correction of the data provided by the CLIENTS during navigation must be carried out according to the indications included in the WEBSITE. In particular, from the private area of each profile, the registered USER may complete or modify the data relating to billing and the order delivery address.
4. PRODUCTS OFFERED. PURCHASE SYSTEM.
4.1 The products offered on the WEBSITE, together with their characteristics and price, will appear on the screen. Any item not included in the description is expressly excluded. The prices indicated on the screen are shown in euros and include VAT and will be current at all times, except for typographical errors. The offers and their validity period will be duly indicated on the screen. If the period of validity of the offer is not stated, it will be valid as long as it is displayed on the screen. T odos the products offered on the page are subject to availability. Depending on the difficulties imposed by its suppliers, the SELLER reserves the right to modify the assortment of products.
4.2.-The price shown on the screen at no time includes any customs fees or expenses, or taxes, charges and fees with which the purchase operation may be taxed, which in any case will be paid by the BUYER.
4.3 To proceed with the purchase of the products offered through the PORTAL, the CLIENTS must add the product they wish to purchase in the Shopping Cart, according to the indications on the screen, filling in the Electronic order form supplied (or any other that appears at any time on the different screens of the PORTAL) and send it to the SELLER after clicking on the icon / button "SEND PAYMENT", which implies the reading and acceptance of each and every one of these General Conditions, as well as, where appropriate, the existing Particular Conditions.
4.4.- Once the purchase has been made, the contracting procedure having been completed, the SELLER will immediately confirm the CLIENT by means of a message on the screen and by means of an email message to the email account designated by the CLIENT .
4.5.- THE SELLER will not file the electronic document in which the contract is formalized and therefore it will not be accessible later by the CLIENT, without prejudice to the fact that these general contracting conditions can be viewed and, where appropriate, downloaded by the CLIENTS from the WEBSITE.
4.6.- THE SELLER reserves the right to modify the content, characteristics and price of the products offered through the PORTAL. Said modifications, extensions or product withdrawals will not affect the products purchased by CUSTOMERS, which will be governed by the conditions established at the time of purchase.
5. METHOD OF PAYMENT AND DELIVERY OF THE ORDER.
5.1.- Shipping costs will depend on both the shipping system and courier company selected by the Customer, and the weight and volume of the order made by the CUSTOMER.
5.2 The payment of the price of the requested order can be made using the means of payment indicated on the screen at all times. To proceed with the payment, the CLIENT must follow each and every one of the instructions that appear on the screen, providing the information that is requested in each case.
5.3. After the purchase, the SELLER will send the products purchased by the CLIENT to the person and address indicated in the order. In the event that the product does not require customization, the shipment will be made within a normal estimated period of between 48 to 72 business hours. If the product requires customization, an additional period of between 4 and 5 business days will be added to the period indicated above. In any case, always within thirty calendar days from the order formulation date. On Saturdays, Sundays and holidays there will be no delivery of orders. Upon receipt of the order, it is up to the CUSTOMER to verify the status of the merchandise and indicate all anomalies on the delivery receipt.
5.4 Possible breakages or transport claims visible on the product must be communicated by the CUSTOMER to the SELLER within 48 hours after receipt of the order. After this period, the SELLER will not be responsible for any claim for this reason since no transport agency is responsible for breakages after the aforementioned period.
6.-RIGHT OF WITHDRAWAL AND GUARANTEES.
Information on the exercise of the right of withdrawal
Only CLIENTS who hold the status of consumers or users may exercise the right of withdrawal provided for in this clause, provided that the nature of the goods acquired from the SELLER allows it, in accordance with the provisions of Royal Legislative Decree 1/2007, of November 16, approving the revised text of the General Law for the Defense of Consumers and Users and other complementary laws.
Right of withdrawal:
CLIENTS are informed that they have the right to withdraw from this contract within a period of 14 calendar days without the need for justification.
The withdrawal period will expire 14 calendar days from the day that the CLIENT or a third party indicated by the CLIENT, other than the carrier, acquires material possession of the goods. p>
In the case of a contract for the delivery of multiple goods ordered by the CLIENT in the same order and delivered separately, the term will begin on the day on which the CLIENT or a third party indicated by the CLIENT, other than the carrier, acquire the material possession of the last of those goods.
To exercise the right of withdrawal, the CLIENTS must notify the SELLER at the postal address Etxesakan street, nº 5, office B, in the town of Zizur Mayor (Navarra- Spain or at the email address help@velitessport.com your decision to withdraw from the contract through a statement unequivocal (for example, a letter sent by post, fax or email). CLIENTS are informed that they can use the model withdrawal form that appears below, although its use is not mandatory. < / p>
To meet the withdrawal period, it is enough that the communication regarding the exercise of this right by the CLIENT is sent before the corresponding period expires.
Model withdrawal form
(you only have to fill in and send this form if you wish to withdraw from the contract)
Consequences of withdrawal:
In the event of withdrawal by the CUSTOMER, the SELLER will return to the CUSTOMER all payments received from him, including delivery costs (with the exception of additional costs resulting from the CUSTOMER's choice of a delivery method other than the less expensive mode of ordinary delivery offered by the SELLER) without any undue delay and, in any case, no later than 14 calendar days from the date on which the CUSTOMER informs the SELLER of their decision to withdraw from this contract. THE SELLER will proceed to make said reimbursement using the same means of payment used by the CLIENT for the initial transaction, unless the CLIENT has expressly provided otherwise; In any case, the CLIENT will not incur any expenses as a result of the reimbursement. The SELLER may withhold the reimbursement until the goods have been received, or until the CUSTOMER has submitted proof of their return, depending on which condition is met first.
The CLIENT must return or deliver the goods directly to the SELLER, at Etxesakan street, nº 5, office B, in the town of Zizur Mayor (Navarra- Spain), without any undue delay and, in any case, at the latest within a period of 14 calendar days from the date on which it communicated to the SELLER its decision to withdraw from the contract. The term will be considered fulfilled if the CLIENT returns the goods before the expiration of said term
The CLIENT must bear the direct cost of returning the goods. The CLIENT may choose the transport agency of his choice. For guidance only, you can check the rates of the following transport agencies:
- CORREOS
- SEUR
- TOURLINE EXPRESS .
The CUSTOMER will be solely responsible for the decrease in value of the goods resulting from a manipulation other than that necessary to establish the nature, characteristics and operation of the goods, so in case of manipulation improperly, the SELLER shall not be obliged to return to the CUSTOMER the amount of the damaged good.
6.4. Warranty.
In relation to the products that the CUSTOMER can purchase through the online store, the guarantees that are legally mandatory or to which the manufacturer of the product voluntarily agrees will apply. In the event that the CLIENT has the status of consumer and user, the provisions of the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws will be followed. In general, said Law grants a guarantee period of 24 months, being in any case as indicated the legal guarantee period that corresponds according to the product purchased.
Damages caused by the obvious use of the products purchased will not be included in the guarantee.
7. COMMUNICATIONS.
7.1 For the purposes of these General Conditions, and for any communication or claim, etc. If necessary, these must be addressed to the SELLER by sending a message to the email address that appears in the heading of these conditions or by written communication addressed to the SELLER at the address indicated above. Communications from the SELLER to the CUSTOMER will be made in accordance with the data provided by the latter on the PORTAL. The CLIENT expressly accepts for all communications related to the use of the PORTAL, and / or the acquisition of products, the use of email as a valid procedure for sending said communications.
7.2 The SELLER has complaint forms available to the Client who so requires at the address indicated in the first clause of these general contracting conditions.
8. DATA PROTECTION.
In accordance with the provisions of Organic Law 15/1999, of December 13, on the Protection of Personal Data, the CLIENT is informed that the data provided in the contracting process will be incorporated For its treatment to a file owned by the SELLER, located in Etxesakan street, nº 5, office B, in the town of Zizur Mayor (Navarra- Spain) , in order to provide the services contracted on this WEBSITE and attend to requests for information that the CLIENT may make. Likewise, you consent to the processing of your data for advertising purposes and for the receipt of communications of products or services that the SELLER may commercialize, even if said commercial communications are by electronic means.
In accordance with the provisions of article 5 of Organic Law 15/1999, the CLIENT is informed that, with respect to the personal data collected for their treatment, they have the possibility of exercising their rights of access, rectification, cancellation and opposition, by means of a written request addressed to the SELLER of the file at the address that appears in the heading of these conditions in the terms that the current legislation subscribes.
9.- MODIFICATION
The SELLER may, at any time and without prior notice, modify these General Contracting Conditions and / or the particular conditions that may be included, by publishing said modifications on the PORTAL in order to that may be known by the CLIENTS, always before visiting the PORTAL or purchasing any products offered on the PORTAL. The general conditions that will govern in each sale operation will be those in force in each contract by the CLIENT. The subsequent modification of these general contracting conditions will not affect in any case the sales already made.
10.-LEGISLACIÓN APLICABLE.
10.-APPLICABLE LEGISLATION.
10.1 These conditions will be governed by Spanish legislation, which will be applicable to what is not provided in this contract in terms of interpretation, validity and execution.
10.2 For those cases in which the CLIENT does not have the status of consumer and user and consequently acted as an entrepreneur and there is no rule in terms of jurisdiction that limits the provision of the same by the parties in the sense which will be regulated below, it is established that all questions that may arise regarding the sale through this page, will be submitted to the jurisdiction of the Courts and Tribunals of Pamplona (Navarra), with express waiver of any other jurisdiction that may correspond to them. In the event that any rule prohibits the establishment of the jurisdiction in the indicated case, it will be considered unpublished and this section of the general contracting conditions will be deemed unpublished. >
PRIVACY AND COOKIES POLICY
1.- DATA PROTECTION.
In accordance with the provisions of Organic Law 15/1999, of December 13, on the Protection of Personal Data, the user is informed that the data that may be provided through the existing forms on the page Web will be incorporated for processing into a file owned by VELITES FITNESS, SL located at calle Etxesakan, nº 5, office B, in the town of Zizur Mayor (Navarra- Spain), in order to respond to requests for information that the user may make.
In accordance with the provisions of article 5 of Organic Law 15/1999, you are informed that regarding the personal data collected for processing, you have the possibility of exercising the rights of access, rectification, cancellation and opposition, By means of a written request addressed to the owner of the file at the address
Etxesakan street, nº 5, office B, in the town of Zizur Mayor (Navarra- Spain) under the terms of current legislation .
When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout
2.-COOKIES:
2.1.-GENERAL INFORMATION.
Cookies are text files that are stored in the terminal of the visiting user with certain information about the visit to the page.
If you want more information in relation to cookies, we put at your disposal the following links:
- Wikipedia entry about cookies .
- Explanatory technical document about cookies .
- http://www.allaboutcookies.org/es/
2.2-BLOCKING AND ELIMINATION OF COOKIES.
As a general rule, browsers have various configuration options in relation to cookies , which allow you to adjust various levels of privacy, so that, for example, all cookies that a website like this may send are denied or even all cookies that may have been saved are deleted. To modify these parameters, you can request help from the manufacturer of the same or consult the documentation of the same that is related below:
- Google Chrome span> , < span> Internet Explorer
and Safari.
- IOS , Android , < span> Blackberry y Windows Phone .
In the event that the user restricts or blocks any or all of the cookies on this website, it is possible that some of the functionalities or services provided on the page are not available.
2.-3.-WEBSITE COOKIES.
The following website uses the following:
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OWN OR THIRD PARTY |
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Third parties (Google) |
Analytics |
These cookies are served by Google as a result of the use by the owner of the service page “ Google Analytics ”. This service collects various information about navigation, such as the location of the visitor, details of the visit made (time, pages served, etc.). Apart from the possibility for the browser to block cookies, the user can use this complement < / a> provided by Google itself to disable the Google Analytics service on your visit . |
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__distillery |
Own |
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__lglaw |
Own |
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c_user |
Third parties (Facebook) |
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csm |
Third parties (Facebook) |
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datr |
Third parties (Facebook) |
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fr |
Third parties (Facebook) |
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lu |
Third parties (Facebook) |
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Third parties (Facebook) |
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xs |
Third parties (Facebook) |
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